Privacy Policy

Effective Date: January 1, 2025

Alex Gurrola Real Estate ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We collect information you voluntarily provide to us, including but not limited to:

  • Contact Information: Name, email address, phone number, and mailing address
  • Consultation Details: Information provided during scheduling or consultations
  • Communication Records: Messages, inquiries, and correspondence
  • Website Analytics: Browser type, IP address, pages visited, and time spent on site
  • Device Information: Device type, operating system, and unique device identifiers

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To schedule and conduct consultations and real estate services
  • To send you requested materials, guides, and resources
  • To communicate with you regarding your inquiry or transaction
  • To improve our website, services, and user experience
  • To comply with legal obligations and regulatory requirements
  • To analyze website traffic and user behavior patterns
  • To prevent fraud and enhance security

3. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security protocols include:

  • SSL encryption for all data transmission
  • Secure data storage with access controls
  • Regular security audits and updates
  • Restricted access to personal information

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

4. Third-Party Services

We use the following third-party services to enhance our operations:

Google Analytics

Analyzes website traffic and user behavior to improve our services. Google Privacy Policy

Calendly

Manages consultation scheduling and calendar integration. Calendly Privacy Policy

Meta Pixel

Tracks marketing performance and user interactions. Meta Privacy Policy

Google Sheets

Securely stores consultation and contact information. Google Privacy Policy

5. Your Privacy Rights

You have the following rights regarding your personal information:

  • Right to Access: Request a copy of the personal information we hold about you
  • Right to Correction: Request correction of inaccurate or incomplete information
  • Right to Deletion: Request deletion of your personal information, subject to legal requirements
  • Right to Opt-Out: Unsubscribe from marketing communications at any time
  • Right to Data Portability: Request your information in a portable format

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Information may be retained longer if required by law or for legitimate business purposes. You may request deletion of your information at any time, subject to legal and contractual obligations.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by updating the "Effective Date" at the top of this policy. Your continued use of our website following the posting of revised Privacy Policy means that you accept and agree to the changes.

8. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Alex Gurrola Real Estate

El Paso, TX

Email: chrisbelight@gmail.com

We will respond to your inquiry within 30 business days.